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Return Policy

If you’d wish to return an item to elonee.shop, please follow the instructions below within 30 days of delivery.

Safely pack the items within the first packaging that came with the merchandise. All Products must be returned in fitness . If the Products received is broken , please contact Customer Service.

Contact us for Returning Instructions:

 PHONE: +17142322053

 EMAIL: support@elonee.shop

Shipments must be pre-dispatched employing a traceable method like USPS or insured mail.

Please note:

Customers need to charge a fee to return the products to us. Shipping and handling charges and other fees aren’t reimbursed. We cannot accept cash payments on delivery. you would like to supply a legitimate tracking number when filling out the return form for your return to be processed successfully.

Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change.

Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete. If there is a refund, it will getting to be issued within 7 days. Please note that, relying on the financial institution , it’ll take another 3-5 working days for the credit to be credited to your account.

Have any questions?

Franticbags.com Team is happy to help!

Email: Mail: support@elonee.shop

Refund Policy

Returns

We understand that there are times you’d possibly not like your Products product, and that we provide a 30 day window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item, there is a $0 restocking fee, but you will be responsible for paying the shipping back to us, so on urge refunded you would like to contact us at Mail: support@elonee.shop before returning the item for return instructions

Exchange

So on exchange a product please contact us at Mail: support@elonee.shop which we’ll process the exchange a 0$ restocking fee may apply, If we accept Exchanging Product.

Defected

If you discover your order is flawed you’d wish to contact us at Mail: support@elonee.shop with photos of the Products product (no need to return the item) we’ll immediately send a replacement
Products

Not as described or wrong Product

If you discover your order is flawed you’d wish to contact us at Mail: support@elonee.shop with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a new Products immediately

Change of mind:

Change of Mind isn’t acceptable. No Any return Or Refund will Process
Please Note! color or texture could even be different from photo as each product is naturel and handmade,

Cancel order

We usually ship immediately the orders

Therefore if you’d wish to cancel your order please contact us immediately will send an invitation by the processing department but we’ll not guarantee however you will always return the order once you received

* All refunds are getting to be issued after receiving the returned product and inspected it’s going to require up to 7 Days to reflect in to your bank account we actually try hard to make our customers satisfied

FEEL FREE TO CONTACT US

CUSTOMER SUPPORT

 PHONE: +17142322053

 EMAIL: support@elonee.shop